Why Caring Is Important

Why Caring Is Important

15 January 2020

Why should your facility management company care about you?   Cleaning, sanitizing, and disinfecting are personal tasks and when the people you trust to maintain these areas care, we go the extra effort to make it right.

ABC Sales & Services believes in the value added practice of Caring about our customers.

We are CIMS Certified with honors:

The Cleaning Industry Management Standard (CIMS) was created for facility service provider (FSP) organizations and applies to an organization’s management structure and performance systems and processes. It should be thought of as a framework to help facility service providers develop customer-centered organizations. Compliance with the Standard demonstrates that the organization is structured to deliver consistent, quality services.

The Standard is based on universally accepted management principles and consists of five sections of management best practices:

  1. Quality Systems
  2. Service Delivery
  3. Human Resources
  4. Health, Safety, and Environmental Stewardship
  5. Management Commitment

We are CIMS-GB Certified with honors:

To help meet the growing demand for green and the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED) certification, the Cleaning Industry Management Standard (CIMS) and Certification Program includes a sixth section "Green Building" (GB) criteria, and an optional GB designation.

We have developed and use a green building program called ABC-GB to meet all of the scope of work requirements while reducing the exposure of personnel and building occupants to potentially hazardous products, equipment or procedures which could adversely affect human health and the environment, indoors and outdoors.

The program was developed to assist ABC customers to maintain a more sustainable environment. The full program ensures that ABC will provide (by cost) 60%+ of the chemicals and equipment used will be green seal approved (or equivalent), a dilution Control System to minimize chemical use to the maximum extent possible, and microfiber tools and mops and cloths will be utilized in the cleaning process. In addition the fully integrated program encourages the customer to maintain paper and trash bag purchases at a 50% (by cost) and 60% (by cost) of the hand soap to be green seal level.

We believe in giving you the tools you need to succeed:

Quality is more than providing services. Get what you’re paying for: track requests, issues, and response times. View inspection results based on your exact contract specifications. Easily compile graphical analysis of our performance. Receive consistent, quality service within seconds, submit a request directly to ABC Sales & Services from your computer. Accountable personnel are immediately notified. You receive attention and a response to your request in real time. Know we care about your building: total quality control is achieved through online surveys, inspections and more. Automatic escalation is in place to ensure deficiencies are corrected every time. We perform, and record inspections ensure expectations are exceeded.

Ready to see results? Contact us today 1-340-774-1073.

All Blog Posts